i have been calling for 3 weeks trying reach mason drew branch manager of fort worth to move my service i ended up having to take everything down by myself now i am getting told i can either pay 500 for someone to stick them back up or i can throw away the OVER $1000...Read more
The agent who sold me did not come to site. Instead, a service man who arrived late and stayed 4 hours and insisted he was not a salesman arrived. He installed equipment I did not want, need nor ask for and Left holes drilled in my wall. Last but not least as a single...Read more
I didn't like
- Dont try and sell me over priced system for 3k
- Being told lies
- Unethical sales agent
ATTENTION ATTENTION ATTENTION !!! Has anyone ever had dealings with Safe Haven security system, authorized retailer of ADT? Tina and I had our first encounter with the sales rep claiming to be the "relocation manager" CHRISTIAN ROBINSON, he said that ADT just PARTNERED...Read more
I received a call a Safe Haven sales rep a week or 2 after I closed on my house. She was incredibly friendly and engaging, and informed me that my buyer's agent (who I had a great working relationship with and whom she referred to by name) "wants me to have a free...Read more
I was scammed by Safe Haven. Contacted ADT complaint center. Told a CSR how Safe Haven scammed me. The gentleman told me by calling ADT this call is just to determine if ADT would be using Safe Haven in the future. Other words they are calculating how many complaints...Read more
Safe Have is contracted in with ADT. I though I made an appointment with ADT. I spoke to an ADT salesman to set up my home alarm system. They send over a technician from Safe Haven to install my home alarm system. Prior before the installation I spoke with an ADT Sales...Read more
Safe Haven Security - The worst customer service u ever want to experience.
I had to reach out to adt just to be able to get in contact with them. When my contract is up with them i will definitely go somewhere else. Customer is terrable!!!!!
Full of ***!!!!! CustomerCare don't give a *** about you!!! The manger talked *** and don't know she about their business. I believe the people they send out to install the severice comes back to break in your house when you're it home.Read more
James Waters came to my house to sell an ADT "deal". Do not fall into his sweet talk. He offered two free months which I was charged for. Any attempts to correct it were ignored and were absolutely useless. He was never clear about the contract. It's been a truly...Read more
Safe Haven Security - Bait and Switch
I did not get what the Sales Rep sold me on. Then, conveniently, I all of a sudden didn't qualify for the $100 Gift Card that was the entire reason I said okay to the install. I want out of this contract. Install damaged my wall.also.
Do you have something to say about Safe Haven Security? What happened? What can we help you with?